What we do

EV Charging Infrastructure Services

Specialist technical services covering the full operational lifecycle of EV charging infrastructure — from routine maintenance and compliance inspections through to fault diagnosis, upgrades and asset management.

Service 01

EV Charger Preventative Maintenance

Planned maintenance programmes designed to identify problems before they cause charger downtime.

Preventative maintenance is the foundation of reliable EV charging infrastructure. Rather than waiting for a charger to fail, EV Integrity works with you to establish a structured maintenance programme that identifies deterioration, loose connections, software issues and hardware wear before they result in downtime. We tailor maintenance schedules to the number, type and usage profile of your chargers.

Includes

Scheduled site visits based on charger type and usage
Physical inspection of charging hardware and enclosures
Electrical connection checks and torque verification
Cable and connector condition assessment
Firmware and software version review
Fault log review and analysis
Maintenance records and condition reporting
Service 02

EV Charger Inspections & Electrical Compliance

Routine electrical inspection, testing and condition assessments of EV charging infrastructure.

EV charging infrastructure is electrical infrastructure and must be maintained to the same standards as any other electrical installation. EV Integrity provides structured electrical inspection and testing services to verify that your charging assets remain safe, compliant and fit for purpose. We provide clear documentation of inspection findings, identified defects and recommended remedial actions.

Includes

Electrical inspection and testing of charging circuits
Verification of installation against applicable standards
Earth continuity and insulation resistance testing
RCD and protective device testing
Condition assessment and defect identification
Inspection reports and compliance documentation
Remedial recommendations where required
Service 03

Reactive Maintenance & Fault Diagnosis

Technical investigation and repair of faulty or unavailable charging equipment.

When a charger stops working, the cause is not always obvious. EV charging faults can originate in the electrical supply, the hardware, the communications network, the software configuration or the charging management platform. EV Integrity takes a systematic approach to fault diagnosis — investigating the whole system rather than just the visible symptom — to identify the root cause and implement an effective repair.

Includes

Fault investigation and root cause analysis
On-site technical diagnosis
Network and communications fault investigation
Hardware fault identification and repair
Coordination with charger manufacturers where required
Post-repair testing and verification
Fault reporting and recommendations
Service 04

Charger Upgrades & Remedial Works

Hardware replacement, component upgrades and corrective works required to improve reliability or compliance.

As charging infrastructure ages, components wear, standards evolve and operational requirements change. EV Integrity carries out upgrade and remedial works to address identified defects, improve reliability and bring assets back into compliance. Whether it is a cable replacement, a hardware component swap or a more significant electrical upgrade, we manage the work from assessment through to completion and verification.

Includes

Hardware component replacement
Cable and connector upgrades
Enclosure and mounting remediation
Electrical supply upgrades
Firmware and software updates
Corrective works following inspection findings
Post-works testing and verification
Service 05

EV Charging Asset Management

Helping organisations understand the condition and performance of their charging assets.

Many organisations with EV charging infrastructure have limited visibility of the condition, history and maintenance requirements of their assets. EV Integrity helps you build and maintain a clear picture of your charging portfolio — what you have, where it is, what condition it is in, what maintenance has been carried out and what needs to be done. Good asset management is the foundation of proactive maintenance and informed investment decisions.

Includes

Asset register development and maintenance
Inspection history and maintenance records
Defect tracking and remediation status
Condition ratings and risk assessment
Maintenance requirement planning
Asset performance reporting
Portfolio-level reporting for multi-site operators
Service 06

Charger Uptime & Reliability Support

Working with customers and their charging management platforms to identify recurring faults and improve charger availability.

Charger uptime is the measure that matters most to operators and users alike. EV Integrity works with you to understand your current availability performance, identify the causes of recurring downtime and implement improvements that deliver measurable results. We work across the whole system — hardware, electrical supply, communications and software — to address the root causes of poor availability rather than just the symptoms.

Includes

Charger availability and uptime analysis
Recurring fault identification and investigation
Charging management platform review
Network and communications reliability assessment
Uptime improvement recommendations
KPI reporting and performance tracking
Coordination with network operators and platform providers
Service 07

Charging Network Technical Support

Independent technical support for organisations operating or managing EV charging infrastructure.

Operating EV charging infrastructure requires technical knowledge that many organisations do not have in-house. EV Integrity provides independent technical support to charge point operators, infrastructure owners and organisations managing charging networks — helping you make informed decisions, manage contractors and suppliers effectively, and resolve technical issues with confidence.

Includes

Independent technical advice and review
Procurement and specification support
Contractor and supplier management support
Technical due diligence for acquisitions
Operational review and improvement recommendations
Incident investigation and reporting
Technical representation with manufacturers and platform providers

Not sure which service you need?

Talk to EV Integrity about your charging infrastructure. We'll help you understand what's needed and how we can help.